Wednesday, January 18, 2012

Absoutely livid

Tomorrow is my first appointment with my new clinic.  I was prepared today to write a post about how happy I was that I only had one more sleep left until I found out when I can start IVF. However, I've had a terrible afternoon trying to get my records from my old clinic sent to my new one.

I sent the request last Monday and followed up on Thursday when I was told Dr. M would review it on Monday. I followed up on Monday, was told that Dr. M hadn't had a chance to review it yet, but it would be ready for tomorrow.  I went to the office on Tuesday at 7am(!!!!!) to pick it up before work and the receptionist couldn't find it!!  She told me she would get it from the Mississauga office as Dr. M must have taken it with him on Monday at the end of day and she would personally deliver it to my new clinic as she lives near it.

This afternoon I received a call from a nurse at the Mississauga.  The purpose was to ask me to fill out a patient feedback form, but instead she got a earful about how I haven't had any follow up and my extreme disappointment about not having my records ready. She also let it slip that she had just requested the OR record from the hospital from my surgery - it's been 6 weeks since the surgery and they haven't even asked for the OR record yet!!! No wonder I have no idea about what happened in my surgery.

I'm no angry that by moving on from this clinic it's actually causing delays at my new clinic; which obviously moves at a much faster pace.

Grrrrrrrr.......!!!!!!!

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